About Us

SERVING CUSTOMERS WITH DEDICATION !

ITURNERS is an emerging online independent provider of On-Demand technical Support for PCs, software system and different connected devices. A customer most popular name in on-line tech Support services, ITURNERS delivers comprehensive 24 x 7 x 365 on-line Support for the whole vary of non-public pc connected problems. It offers computer Support, e-Mails Support, Microsoft Applications Support, Anti-Virus & Anti-Spyware Support and plenty additional. With tough and technically adept hands, the corporate provides swift and complete help for all major brands as well as Microsoft, Dell, Toshiba, Lenovo, Acer etc.

Manned with technically sound professionals the ITURNERS Team nurtures experience in building and integration single and multi-tiered technical support solutions. The total vary of supports ranging from common problems to multiple support applications is rendered with spontaneous ease. happy client, reduced service prices, and a rise within the period of time price of shoppers is what the corporate appearance forward for.

 

ITURNERS stands ardently during this extremely competitive and quick paced IT trade, owing to:

 

• Honesty, Integrity and keenness towards work
• Latest & quickest code and hardware support
• Implementation of advanced system diagnostic tools
• Accountability of commitments created to customers
• Personalized & client centric support plans

 

Online tech-support to customers and SMBs (Small Medium Businesses) has positioned ITURNERS across India and United Kingdom. Alongside technical experience and qualitative help, the confidentiality and integrity of the customer’s information is of prime importance and thence, the corporate maintains rigorous security and observation procedures. Consequently, appreciated and trusty by clients and associates.

 

CAPABILITY

 

ITURNERS caters its shoppers as one-stop answer for 24 x 7 on-line tech support that troubleshoots virtually each problem associated with your computer. Be it of any complete, be it out-of-warranty or of any version, we tend to hold capability to fulfill customer’s technical help wants. Our space of experience includes:

 

• PC Support
• E-Mails
• Microsoft Applications
• Anti-Virus & Anti-Spyware
• QuickBooks

 

Besides providing 24/7 and 365 days on-line technical help, we glance forward to improvise client’s technical skills and productivity on the merchandise that they’re victimization. This aims at creating them school savvy and additionally facilitates clients / users to resolve bound basic system connected problems severally. Our multi-dimensional strategies of technical help cover help via phone, e-mail, chat and remote help. Our experience backs us to support all IT brands accessible within the market, whether or not software or hardware.

 

We provide:

 

• Support for all the Microsoft & Apple merchandise and applications
• Support for desktops and laptops of brands like dell, Toshiba, acer & more.
• Support for various e-mail clients and browsers
• Antivirus support like Norton, McAfee, Webroot, AVG, Kaspersky & Trend small etc.
• ISP support for varied brands
• Support for Printer, Scanners, {and several|and a number of alternative|and several other} peripherals.
• Support for code

Honesty in approach, dedication, consistency, and quality ar some necessary business ethics, that ITURNERS has imbibed in its team and this has enabled the corporate to satisfy most variety of shoppers.

 

TEAM & FACILITY

 

Technology customers demand quality of tech support and think about it to be as necessary because the quality of the merchandise, they use. The increasing dependency on technology has created prompt address technical a vital issue for client satisfaction, retention and loyalty. In contrary, busy phone / chat signals, long hold & wait times and incompetent support workers result in fast loss of customers.

 

With this understanding, the corporate has its in-house team of well qualified and tough tech support staffs. The matrix of groups at ITURNERS, works exactly to form technology straightforward to for each consumer. The team works on a multi-channel platform so providing comprehensive technical support. Thorough training sessions and exposure to multi-level problem assessment & resolution procedures makes the team extremely competent and reliable. The implementation of with-it technology backs the team of to tackle even the foremost advanced problems instantly.

 

Furthermore, the power additionally has separate departments for organized and method driven functioning. The segregation includes:

 

•Quality & Assurance Dept. for observation the support workers performance and ensuring delivery as per outlined quality standards
•Customer Service Dept. to provide customers with 24 x 7 help and address their queries within the very best manner.
•Expert help Dept., that takes care of the unresolved technical problems and troubleshoots them on priority.
•Client servicing & Grievance Handling Dept. that assures timely consumer feedback assessment and grievance management, if any, for improvisation of services.

 

ADVANTAGE

 

ITURNERS is on the forefront of on-line On-Demand school Support and Service providing you the foremost advantageous expertise. the corporate delivers:

 

•Tailored Services for SMBs: ITURNERS tailors its technical support processes, as well as step-up procedures, system-level reportage and alternative needed activities to fulfill the particular demands of its SMB shoppers. The insight into client’s artistic movement wants involving development initiatives, technology upgradations, installations etc., is additionally provided. the premise of such analysis has been the flourishing analysis of product-related decision patterns and technical hitches long-faced by user finish.

 

•Proactive Support – The proactive support may be a well-liked service advantage that our managers give via daily or weekly or monthly, quarterly and annual reportage and additionally by service calls. This reporting & feedback system assists consumer in maintaining optimum performance and additionally in assessment of their merchandise.

 

•Rapid Resolutions – ITURNERS manages technology 24 x 7 x 365 for you, in order that you don’t have to be compelled to do thus. We offer prompt technical support, remote access and alternative client friendly data and training. Our technical support staffs perform as single point-of-contact for every case, and quickly resolve problems and communicate with clients.

•Service and Support Accountability– the corporate considers itself in command of each commitment created. we offer exceptional service level with eightieth of calls answered inside seconds and ninety nine period. Integrity and Honesty being integral a part of organization’s culture create ITURNERS a well-liked on-line school support name for computer Support, e-Mails, Microsoft Applications and System Security / anti Virus needs.

 

CONNECT

 

How will ITURNERS support?

We are spontaneous and that we support you on-line, on call and even via Remote Desktop.

 

Online & On Call

 

You can discuss the matter you’re facing with us over the phone or chat. Whenever you send us a email or chat please have your client variety prepared or quote that in your communication. Once you connect with us our certified technicians can attempt to solve the matter over these medium.

 

On decision

 

0-808-189-1404 England & Wales

On line: E-mail: customercare@iturners.com

 

Remote Desktop

 

In case, you’re not snug in implementing the commands as directed, you’ll be able to enkindle a far off management of your desktop. This may be passive or active. Passive management allows you to ascertain your desktop and guide you on a way to move the mouse and to pick commands, in order that the matter is self-addressed. Active Remote provides us the total access or management of your system, if you would like to. If you’re snug in doing thus, we will battle the total management of your system and resolve the problem for you.

For to any extent further help concerning our services please be at liberty to appeal our Toll Free variety 0-808-189-1404. We tend to assure prompt and skilled help.

VISIT US

ITURNERS LIMITED

41 Manthorp Rd London United Kingdom SE18 7SZ

CALL US RIGHT NOW

UK Toll Free : 0-808-189-1404

Landline : 0-203-865-4057

iturners@outlook.com

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Our services